Protection at a Higher Level®

Your cart

Product Title
Option 1 / Option 2 / Option 3
Product Note
Subscription Plan Info
Product Discount (-$0)
COUPON1 (-$0)
$0
$0
-
+
Cart is empty
Enter discount code
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Coupon1
Coupon2
Subtotal
$0
Tax
$0
COUPON2
-$0
Order Discount
-$0
Cart Total
$0
Truth SNAP®

Plate System

WARRANTY POLICY

Express Limited Warranty, Limitation Of Liability And Product Usage Version Date: October 2024

Note to Purchaser: Angel Armor reserves the right in its sole and absolute discretion to modify or replace all or any portion of these warranty terms with respect to subsequent transactions with purchaser.

1. Applicable NIJ Standard. The Angel Armor, LLC ("Angel Armor") product(s) listed above (the "Product") has been tested at a laboratory accredited by the National Institute of Justice ("NIJ") and independently verified to meet or exceed the minimum ballistic resistance performance specified under the following NIJ Standard (the "Standard"): Ballistic Resistant Protective Materials - NIJ STD-0108.01, or Ballistic Resistance of Body Armor - NIJ STD 0106.01, as applicable, against the threat level designated on the product's label. Angel Armor's statement that the Product meets or exceeds the Standard is valid only for new and unused product as of the time of sale, and is subject to all of the limitations and qualifications set out below. Product is only tested pursuant to Ballistic Resistant of Body Armor - NIJ STD 0106.01 if the label of Product expressly sets forth a threat level rating IN CONJUNCTION WITH a separate product that has been approved by Angel Armor and the warranty period of which remains current and effective.

2. Scope and Duration of Our Express Limited Warranty; Sole and Exclusive Remedy.

a. Subject to all of the terms and conditions of this document, Angel Armor warrants to purchaser only that: (1) the Product has been tested against the Standard described in Section 1 above; and (2) that for a period of sixty (60) months after the date of sale to the end user, the Product shall be free from defects in material and workmanship. The sole and exclusive means for determining whether the foregoing expressly limited warranty has been met will be the performance of the examination and optional testing protocols described in Section 2.b. below. Where the date of sale cannot be clearly established and/or documented, Angel Armor's warranty period shall be held to commence on the date of commencement of manufacture of the lot from which the relevant Product unit was made. The Product must be used and maintained in strict accordance with the instructions set out in this document and in our Product specifications, and compliance with all of the foregoing is a condition precedent to any warranty claim. IN NO EVENT SHOULD OUR PRODUCTS BE RELIED UPON AFTER THE EXPIRATION OF THE SIXTY (60) MONTH WARRANTY TERM.

b. In the event that the purchaser returns a Product unit based on a claim that the Product has not complied with our express limited warranty in this document, Angel Armor will use reasonable commercial efforts to examine the returned unit. Angel Armor may, at its discretion, conduct additional testing of the returned unit or other units of Product from the same lot. Any ballistic performance or other tests performed by the purchaser or any other third party shall not be valid in any manner whatsoever for purposes of warranty claims. If Angel Armor determines that a product does not conform to the express limited warranty, Angel Armor shall at its election replace, repair, or issue a pro-rated purchase price credit for such Product unit. A Return Materials Authorization ("RMA") number must be obtained from Angel Armor prior to returning any Product. RMA number requests should be directed to service@angelarmor.com.

3. Disclaimer of Any Other Express Warranties and Implied Warranties; Limitation of Liability

a. Warranty Disclaimer. The express limited warranty in Section 2.a. above is the sole and exclusive warranty made by Angel Armor with respect to the Product. ANGEL ARMOR MAKES NO OTHER WARRANTIES - EXPRESS, IMPLIED, OR STATUTORY - INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR NON-INFRINGEMENT.

b. LIMITATIONS OF LIABILITY. IN NO EVENT SHALL ANGEL ARMOR BE LIABLE FOR ANY OF: (I) THE COST OF REPLACEMENT PRODUCTS; (II) ANY PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES, LOSS OF TIME, OR OTHER INDIRECT LOSSES OR EXPENSES; OR (III) DIRECT DAMAGES EXCEEDING THE PURCHASE PRICE ACTUALLY PAID FOR THE PRODUCT UNIT(S).

c. Compliance with Law. Certain jurisdictions do not permit certain limitations on warranties or remedies. The foregoing limitations may be amended insofar as required by applicable laws.

4. Conditions Precedent to and Limits on Warranty Coverage

a. Product Design and Dimensions; Use in Conjunction with Vest. The Product is designed to allow for its insertion into the vest's specific design solution for containing a trauma plate of the appropriate size. The trauma plate is to be installed over ballistic protection only, and is intended for use with NIJ certified ballistic protective vests. The Product is designed to provide protection only if it is secured into a pocket or slot covering the cavity of a person who is wearing the appropriate vest. Angel Armor is not responsible for any risk or injury resulting from the selected vest or its properties.

b. Modification and Misuse. Our express limited warranty applies only to our Products as originally manufactured by or for Angel Armor. Our warranty shall be void as to Product units that have been changed, modified, or altered in any way by any person or entity other than Angel Armor, or subjected to misuse, abuse, accident, neglect, breakage, alteration, damage, improper storage, been dropped, or handling, theft, or any repair or service not performed by Angel Armor.

c. Specific Product Usage Limitations and Product Warnings

FAILURE TO CLOSELY FOLLOW ALL WARNINGS AND INSTRUCTIONS WILL VOID ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY BALLISTIC PERFORMANCE WARRANTY, AND COULD LEAD TO SERIOUS INJURY OR DEATH.

Without limiting the effect of Sections 4.a. or 4.b. above, or of the prior sentence, the following instructions and warnings are a non-exclusive list of instructions and warnings that are important to the proper use of the Products.

The warnings below further define and limit the scope of Angel Armor’s limited express warranty.  Failure to follow the instructions below will void our warranty obligations.

i.Any combat situation or other hostile environment is inherently hazardous. The Product will not provide protection from all threats potentially faced.  The Product is a last resort measure to reduce risk after all other actions and methods to preserve personal safety have failed.  Without limiting the generality of the foregoing, the Product is not designed to protect against bursting munition threats such as IED’s, mines, hand grenades, and/or mortar fire.  Also, should the Product be struck by a projectile close to the panel’s edge, the Product’s ability to protect the user may be adversely impacted.

ii.Do not remove or obscure the affixed Product label.  It provides important information specific to the Product including the Standard and the types of threats against which the Product has been tested, as described above.  Your removal or obscuring of the Product label or messaging will void our warranty, and also could cause increased risk of serious injury or death.

iii.Purchase this Product only if it is appropriate to your threat risk.  It is yourobligation to determine in advance if the Product is designed and tested against these types of threats.  Without limiting the generality of the foregoing sentence, the Products are designed to lessen the risk of injury or death from those threats indicated on the affixed Product messaging and as described in the Standard.  User should read and fully understand such Standard’s various threat levels, and the limitations on the protection afforded by each.

iv. Even for those threats included within the Product’s relevant specified NIJ threat level, the Product is only ballistic resistant and stab resistant, NOT “bullet proof”.  Even where a Product has stopped a threat, some degree of injury to the user could occur, and death is still possible.   Ballistics are highly unpredictable and projectiles of any sort can ricochet or deflect off of the Product, and/or shatter into fragments that can pass through the Product, in either case possibly resulting in injury or death.

v.The greater the amount of impacts and the closer the proximity of each impact, the greater the possibility a projectile may penetrate the Product, resulting in serious injury or death.

vi.Purchaser or its agents must carefully inspect each Product unit before using it in conjunction with the appropriate vest.  Should the Product unit be broken, interrupted, cracked or damaged in any way, Purchaser should promptly contact Angel Armor or its authorized dealer to determine whether an inspection using the RMA process described above is necessary.  Do not use any Product unit if it is chipped, cracked, delaminated or separated, or shows any other physical change or deterioration, unless it has been approved by Angel Armor or its authorized dealer.  Any of the foregoing may either cause the product to be ineffective or indicate that it has become ineffective, exposing the user to increased risk of serious injury or death.

RETURNS, MODIFICATIONS & CANCELLATION POLICY

Note to Purchaser: Angel Armor reserves the right in its sole and absolute discretion to modify or replace all or any portion of these policies with respect to subsequent transactions with purchaser.

MODIFYING OR CANCELLING YOUR ORDER

Additional plates and Concealable Armor Panels may be added to existing orders prior to an order being shipped; however, as these items have a thirty (30) day lead-time, your shipment date and shipping cost may be recalculated for any relevant line items. Plates and Concealable Armor Panels may be removed from an order prior to shipment. Removal or cancellation of an order consisting of more than twenty (20) plates shall result in a restocking fee of twenty percent (20%) of the price of removed/cancelled products.

RETURNS

All warranty returns are governed by the Angel Armor Express Limited Warranty specific to each product. For more information regarding warranty returns, please see the 'Product Warranties' section above. For returns other than warranty returns, the following terms apply.

Angel Armor accepts returns of plates and Concealable Armor Panels in sealed packaging within thirty (30) days of delivery, and such returns are subject to a twenty percent (20%) restocking fee. Returns of plates and Concealable Armor Panels that are no longer in sealed, original packaging, will be accepted within fourteen (14) days of delivery if the product is in new condition, as determined by Angel Armor in its sole and absolute discretion following an inspection of the returned product. Plates and panels received by Angel Armor in damaged condition, not in its original packaging, or outside of the time frames stated herein shall not be accepted, and no refund shall be issued. An RMA number must be obtained from Angel Armor prior to returning any product by emailing info@angelarmor.com with your order number, contact details, and reason for the return request. Refunds shall be processed within approximately fifteen (15) business days of Angel Armor's receipt of the product.

TERMS & CONDITIONS

ANGEL ARMOR, LLC
TERMS AND CONDITIONS OF SALE VERSION DATE: FEBRUARY 2022

1. General. All products and services offered for sale by Angel Armor, LLC ("Angel Armor") are sold subject to acceptance of the terms and conditions stated herein (the "Agreement"), unless a Distribution Agreement, Reseller Agreement, Master Purchase Agreement or similar signed agreement exists between Angel Armor and buyer, in which case the terms of that agreement take precedence over any similar terms contained herein and are incorporated herein by reference. Any order placed by buyer shall be deemed an acceptance of an offer to sell by Angel Armor under these terms and conditions, and any proposal by buyer, whether contained on buyer's purchase order or any document submitted by buyer, for additional or different terms, or any attempt by buyer to vary in any degree any of these terms and conditions is hereby objected to and rejected.

2. Prices, Taxes and Payment. Angel Armor reserves the right to change the prices and specification for its products at any time without notice. Payment terms shall be net thirty (30) days from the date of delivery (with approved credit), without any right of set-off. Invoices not paid in full when due will incur interest at a rate of two and one-half percent (2.5%) per month.

3. Purchase Orders. Buyer shall order product via electronic or written purchase order to Angel Armor.

4. Delivery and Shipment. Angel Armor will make every effort to ship the products in accordance with the requested delivery date.

5. Risk and Title of Shipments. Risk of loss and title shall pass to buyer on an FOB (Incoterms 2010) basis or EXW Angel Armor's facilities.

6. Exports. Buyer represents that it will not export any product without prior written approval.

7. Compliance with Laws. Buyer shall comply with all applicable laws including ITAR.

8. Inspection. Buyer shall inspect all products prior to acceptance within twenty (20) days following shipment.

9. Warranty. The products shall be covered by the applicable Angel Armor express limited warranty. NO OTHER EXPRESS OR IMPLIED WARRANTY IS MADE.

10. Returned Goods. A Return Materials Authorization ("RMA") number must be obtained prior to returning any product.

11. Cancellation Prior to Shipment. Buyer shall be liable for all costs incurred as a result of cancellation.

12. Resale. Buyer agrees its purchase is for sales to authorized customers only.

13. Governing Law. This Agreement shall be governed by the laws of the State of Colorado.

14. Limitation of Liability. In no event shall Angel Armor be liable for anticipated or lost profits or for special, punitive, indirect, incidental, or consequential damages.

15. Confidentiality. Each party will hold the other party's Confidential Information strictly confidential.

16. Assignment. Buyer shall not assign its rights without written consent.

17. Force Majeure. Angel Armor's performance shall be excused for causes beyond its control.

18. Indemnification. Buyer agrees to indemnify and hold harmless Angel Armor.

19. General Provisions. This Agreement contains the complete and exclusive statement of the agreement between the parties.

PRODUCT SAMPLE DISCLAIMER VERSION DATE: MARCH 2016

THIS PRODUCT IS INTENDED FOR SAMPLE USE ONLY and is not intended for use as ballistic protection.

NIJ CERTIFICATION

Angel Armor designs and develops numerous ballistic packages in a variety of performance tiers. All of our ballistic packages are tested to and comply with NIJ 0101.06 and NIJ 0108.01 standards with proper CPL certifications.

Click here to see the Angel Armor NIJ-compliant listings.

BALLISTIC TESTING

For Ballistic Testing Reports, please contact SALES@ANGELARMOR.COM

START A RETURN

Need to return a product? Start the process through our returns portal.

Click Here
Thank you! Your submission is confirmed!
Oops! There was an error submitting the form.
Two police officers in tactical gear aiming weapons inside a building hallway.